ALBServicesCase

ALBServicesCase
ALBServicesCase
JSON Example 
{
    "additional_emails": [
        "string"
    ],
    "asset_id": "string",
    "case_attachments": [
        {
            "attachment_name": "string",
            "attachment_size": "string",
            "attachment_url": "string"
        }
    ],
    "case_created_by": "string",
    "case_number": "string",
    "case_status": "string",
    "contact_info": {
        "account_id": "string",
        "account_name": "string",
        "email": "string",
        "managed_accounts": [
            {
                "id": "string",
                "name": "string",
                "users": [
                    {
                        "email": "string",
                        "name": "string",
                        "phone": "string"
                    }
                ]
            }
        ],
        "name": "string",
        "phone": "string"
    },
    "created_date": "string",
    "custom_tag": "string",
    "deployment_environment": "string",
    "description": "string",
    "email": "string",
    "environment": "string",
    "fr_business_justification": "string",
    "fr_current_solution": "string",
    "fr_timing": "string",
    "fr_use_cases": "string",
    "id": "string",
    "last_modified_date": "string",
    "mode": "string",
    "patch_version": "string",
    "severity": "string",
    "status": "string",
    "subject": "string",
    "tenant_uuid": "string",
    "time": "string",
    "type": "string",
    "version": "string"
}
array of string
additional_emails
Optional

Additional emails to get notified when the case gets created. Field introduced in 30.2.1. Allowed in Enterprise edition with any value, Enterprise with Cloud Services edition.

string
asset_id
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

array of ALBServicesCaseAttachment
case_attachments
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
case_created_by
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
case_number
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
case_status
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

ALBServicesUser
contact_info
Optional

contact_info

string
created_date
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
custom_tag
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
deployment_environment
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
description
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
email
Optional

Email of the point of contact for a particular support case. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
environment
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
fr_business_justification
Optional

Business justification for a feature request. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
fr_current_solution
Optional

Current solution/workaround for a feature request. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
fr_timing
Optional

Expected date of delivery for a feature request in YYYY-MM-DD format. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
fr_use_cases
Optional

Possible use cases for a feature request. Field introduced in 20.1.1. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
id
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
last_modified_date
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
mode
Optional

Stores the ALB services configuration mode. Enum options - MODE_UNKNOWN, SALESFORCE, SYSTEST, MYVMWARE, BROADCOM. Field introduced in 21.1.3. Allowed in Enterprise edition with any value, Enterprise with Cloud Services edition.

string
patch_version
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
severity
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
status
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
subject
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
tenant_uuid
Optional

Tenant information. Field introduced in 30.1.1. Allowed in Enterprise edition with any value, Enterprise with Cloud Services edition.

string
time
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
type
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

string
version
Optional

Field introduced in 18.2.6. Allowed in Enterprise edition with any value, Essentials, Basic, Enterprise with Cloud Services edition.

Property Of